Terms and Conditions – Pak 97 Online Betting Platform

Welcome to pak 97. These Terms and Conditions ("Terms") form a legally binding agreement between you — the player — and pak 97 as the operator of this platform. By registering an account, making a deposit, placing a bet or using any feature of the pak 97 website or services, you confirm that you have read these Terms in full and that you accept them without reservation.

If you do not agree with any part of these Terms, you must not use pak 97. Continued use of the platform after any update to these Terms constitutes fresh acceptance of the revised version. Pak 97 recommends reviewing this page periodically to stay informed of any changes.

To register and use pak 97 you must meet the following eligibility requirements at the time of registration and at all times while your account remains active:

• You must be at least 18 years of age. Pak 97 is strictly an adult platform and no player under the age of 18 is permitted to register, deposit or participate in any game or betting activity.
• You must be acting on your own behalf — not as an agent or representative of any other individual or entity.
• You must be capable of entering into a legally binding agreement under applicable law.
• You must not be self-excluded from pak 97 or any other gaming platform under a current exclusion agreement.
• You must not be listed on any prohibited persons register or otherwise restricted from using online gaming services.

Pak 97 reserves the right to request verification documents at any time to confirm eligibility. Providing false information regarding your age or identity is a serious breach of these Terms and will result in immediate account closure and forfeiture of any balance.

Each individual may hold only one active account at pak 97. Duplicate accounts are not permitted under any circumstances, including accounts registered under a different name, email address or mobile number by the same person. If duplicate accounts are detected, pak 97 will close all accounts involved, retain any bonuses received and may restrict access to the platform.

When registering your pak 97 account you must provide accurate and truthful information including your full name, date of birth and a valid Pakistani mobile number. This information may be used for identity verification, payment processing and account security purposes.

• Keep your login credentials — username and password — confidential at all times.
• Never share your account access with another person, including family members.
• Notify pak 97 support immediately if you suspect any unauthorised access to your account.
• Pak 97 will not be held liable for losses resulting from unauthorised account access where the player has failed to keep credentials secure.

All transactions at pak 97 are conducted in Pakistani Rupees (PKR). Pak 97 accepts deposits and processes withdrawals through the following payment methods: Easypaisa, JazzCash, NayaPay, SadaPay, bank transfer via IBFT, and Visa/Mastercard debit or credit cards. No foreign currency transactions are accepted and no currency conversion fees are charged by pak 97.

Deposits: Deposits are credited to your pak 97 account instantly in most cases. Pak 97 does not charge a deposit fee. Any fees applied by your payment provider are your responsibility. The minimum deposit amount is Rs 500 unless otherwise stated in an active promotion.

Withdrawals: Withdrawal requests are processed as quickly as possible. Easypaisa and JazzCash withdrawals typically complete within minutes under standard processing conditions. Bank transfers may take up to one business day. Before processing any withdrawal pak 97 may request identity verification documents to confirm the account holder's identity and the source of funds.

• Withdrawals must be made to a payment method registered in the same name as the pak 97 account.
• Pak 97 does not accept third-party deposits or process withdrawals to third-party accounts.
• Withdrawals requested while a bonus is active may be subject to the wagering requirements of that specific bonus before processing can proceed.
• Pak 97 reserves the right to withhold withdrawal processing pending completion of security or verification checks.

Pak 97 offers a range of bonuses and promotions to both new and existing players. All promotions are subject to the specific terms stated on the promotion page at the time of the offer. These Terms apply alongside any promotion-specific terms, and in the event of a conflict the promotion-specific terms take precedence.

General bonus rules that apply across all pak 97 promotions unless a specific promotion states otherwise:

• Bonuses are available to one account per household, device, IP address and payment method.
• Bonuses may only be used for the game categories specified in each individual promotion.
• Wagering requirements must be completed before any bonus-derived winnings can be withdrawn.
• Bonuses have expiry dates. Unused bonus balance and any associated wagering requirements expire at the stated deadline.
• Pak 97 reserves the right to withdraw, modify or cancel any promotion at any time. Players who are mid-wagering will be given reasonable notice of any material change.
• Attempting to exploit bonuses through matched betting, arbitrage, or any systematic or mechanical approach is considered abuse. Pak 97 will void bonuses and close accounts where bonus abuse is identified.

All sports betting and games at pak 97 are governed by the rules stated in this section alongside any game-specific or event-specific rules displayed within the betting interface. Players are responsible for reading and understanding the applicable rules before placing any bet.

• Bets placed and confirmed are final. No bet may be cancelled, amended or reversed after confirmation except where pak 97 specifically provides a cash-out feature and the player uses it before the relevant event outcome is settled.
• Pak 97 reserves the right to void any bet placed on markets affected by confirmed match-fixing, corruption, obvious pricing errors, or technical faults that resulted in an incorrect price being displayed.
• In the event of a technical failure during a live betting session, pak 97 will review the bet using available data and either settle it at the correct price or void it. The decision of pak 97 in such cases is final.
• Minimum and maximum bet limits apply to all markets. These are displayed within the betting slip before confirmation.
• Pak 97 may restrict betting limits on any account at its sole discretion without prior notice, including accounts that demonstrate a pattern of exploiting pricing errors or using systematic betting strategies incompatible with the platform's commercial operation.

All casino games and live dealer games available on pak 97 use certified random number generation systems or real physical equipment under live studio conditions. Game outcomes are independently tested and certified for fairness. Pak 97 does not manipulate game outcomes and has no ability to influence the result of any hand, spin or deal once a round has commenced.

Players accept that all casino games carry a house edge — a mathematical advantage that means the platform retains a percentage of total bets over a large volume of play. This is standard across all licensed casino platforms worldwide and is disclosed in the return-to-player percentage for each game.

• Live dealer game results are final once the round is closed by the dealer and confirmed in the system. Chat disputes raised about game outcomes will be reviewed against the recorded video feed, which serves as the definitive record.
• In the unlikely event of a disconnection during a live game, the round will be settled based on the outcome recorded in the game server log. Pak 97 will not reverse a settled result due to a player's connection issue.
• Game malfunctions that affect a round outcome will result in a void of that specific round and return of stakes. This will be applied automatically where the malfunction is confirmed by system logs.

The following activities are strictly prohibited on pak 97 and will result in account suspension, closure, forfeiture of funds and may be reported to relevant authorities where applicable:

• Registering more than one account or allowing a third party to register on your behalf.
• Providing false identity, age or contact information during registration or verification.
• Using software, bots, scripts or automated tools to place bets, manipulate game outcomes or exploit platform features.
• Colluding with other players in poker, live casino or any other multiplayer format to gain an unfair advantage.
• Attempting to launder money or use pak 97 to process funds from any illegal source.
• Placing bets on markets where you have prior inside knowledge of the outcome not available to the general public.
• Abusing the pak 97 customer support team through threatening, abusive or harassing communication.
• Attempting to access other players' accounts, circumvent security measures or interfere with the platform's technical infrastructure in any way.

Players may close their pak 97 account at any time by contacting customer support. On closure, any remaining balance in the account will be returned to the player's registered payment method after deducting any outstanding bonus wagering requirements or amounts subject to verification review.

Pak 97 reserves the right to suspend or close any account immediately and without prior notice in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Reasonable suspicion of fraudulent activity, identity misrepresentation or collusion.
• Receipt of a valid legal order or regulatory instruction requiring account restriction.
• Account inactivity for a continuous period of 12 months or more.

Where an account is closed due to a Terms breach, pak 97 may withhold part or all of the account balance depending on the nature and severity of the breach. The player will be informed of this decision and the reason for it in writing.

All content on the pak 97 platform — including the brand name, logo, design, graphics, text, software, game interfaces, promotional materials and any other proprietary elements — is owned by or licensed to pak 97 and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the pak 97 platform for personal entertainment purposes only.

You may not copy, reproduce, republish, modify, distribute, sell or commercially exploit any part of the pak 97 platform or its content without prior written permission. This includes but is not limited to screenshots, live stream captures, betting data feeds and brand assets.

Pak 97 collects and processes personal data from registered players in accordance with its Privacy Policy. By accepting these Terms you also consent to the collection and use of your data as described in the Privacy Policy, which is published separately and forms part of these Terms.

In summary, pak 97 uses your data to operate your account, process transactions, prevent fraud, comply with legal obligations and — where you have opted in — to send you promotional communications. Pak 97 does not sell your personal data to third parties for marketing purposes.

For full details of how pak 97 handles your personal information, cookie usage, data retention periods and your rights as a data subject, please read the full Privacy Policy.

Pak 97 is committed to promoting responsible gaming across its entire player base. Gaming is intended to be an enjoyable form of entertainment. If gaming ceases to be enjoyable or begins to cause financial or emotional stress, it is important to take action early.

Pak 97 provides the following responsible gaming tools to all account holders:

• Deposit Limits: Set daily, weekly or monthly caps on how much you can deposit into your pak 97 account.
• Session Time Reminders: Receive alerts after specified playing durations to encourage regular breaks.
• Cooling-Off Period: Temporarily restrict access to your account for a defined period ranging from 24 hours to 30 days.
• Self-Exclusion: Permanently or indefinitely exclude yourself from pak 97. This is a serious tool — once applied it cannot be lifted before the exclusion period ends.

All responsible gaming tools are accessible from within your pak 97 account settings at any time. For detailed guidance, please visit the Responsible Gaming page.

Pak 97 provides its platform and all services on an "as is" and "as available" basis. While we work hard to keep the platform operational and reliable, pak 97 does not guarantee uninterrupted access, error-free operation or that the platform will meet every individual player's specific expectations.

To the maximum extent permitted by applicable law, pak 97 shall not be liable for:

• Any direct, indirect or consequential loss arising from your use of the pak 97 platform or inability to access it.
• Losses arising from technical failures, server outages or interruptions to live game streaming beyond pak 97's reasonable control.
• Losses from decisions made by players on the basis of information displayed on the pak 97 platform, including odds, statistics or game data.
• Losses arising from delays in payment processing caused by third-party payment providers including mobile wallet services and banks.

Nothing in these Terms limits pak 97's liability for fraud, wilful misconduct or any liability that cannot be excluded under applicable law.

Pak 97 aims to maintain continuous availability of its platform, games and betting services. However, scheduled maintenance, emergency updates and circumstances beyond our control — including third-party infrastructure failures, network outages and force majeure events — may result in temporary service unavailability. Pak 97 will endeavour to provide advance notice of scheduled maintenance where this is practical.

Pak 97 reserves the right to withdraw, modify or suspend any game, betting market or service at any time. Where a market or game is withdrawn after a player has placed a bet, the relevant stakes will be returned unless the event result has already been determined and settled.

Pak 97 may update these Terms and Conditions at any time. When material changes are made, pak 97 will notify registered players via email or an on-site notification, and the "Last Updated" date at the top of this page will be revised accordingly.

Your continued use of the pak 97 platform following the notification of any change constitutes your acceptance of the updated Terms. If you do not agree with any revision, you should stop using the platform and close your account before the revised Terms take effect.

Minor changes — such as formatting corrections, clarifications that do not alter the substance of any rule, or changes to reflect updated legal requirements — may be made without advance notice.

If you have a question about these Terms, a complaint about your experience, or a dispute relating to a specific bet, game round or transaction, the first step is always to contact pak 97 customer support directly. Our support team is available 24 hours a day, seven days a week, via live chat and email.

For disputes involving specific game or bet outcomes, please provide the following when contacting support:

• Your pak 97 account username or registered mobile number.
• The date and time of the transaction or game round in question.
• The bet reference number or game round ID where available.
• A clear description of what you believe went wrong and what outcome you are requesting.

Pak 97 commits to acknowledging all formal complaints within 24 hours and providing a substantive response within five business days. Where a dispute cannot be resolved directly between the player and pak 97, an escalation process is available. Details of this process are provided on request from customer support.